I presume this was from an email he received in response to an earlier blog post:
8. My disappointment on your opinion on Rutter
I have a bone to pick with you. After practicing the glockenspiel part for the Rutter Requiem so much and then committing the part to memory so I could play, phrase and watch, I was horrified to hear you call it “elevator music”. After so long in the UK I was disheartened to hear you call it that. By now I’d hoped that you would realise that we call it a “lift” here.
Hildigunnur Runarsdottir says
Edward Palmer says