You’ve worked for months on a concert. Your singers have been practicing their music day and night. You’ve spent tons of money marketing the performance and countless hours trying to plan every last operational detail. Then something like COVID-19 forces you or your venue to cancel the performance.
It’s easy in situations like this to rage and throw every object in sight.
But take a moment. Just a moment to breathe.
You have an opportunity here: to build trust with your audience and to show them that your organization is capable of handling crises.
So, once you’ve had a moment to gather yourself, what are some things you can do? Here’s an article with some considerations.
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